Hazel Jean

Legal

Privacy Policy

Last updated: August 2026

1. Who We Are

Hazel Jean is a British luxury denim brand registered in England and Wales. Our registered address is 167–169 Great Portland Street, 5th Floor, London, W1W 5PF. You can contact us at [email protected].

2. What Data We Collect

We may collect the following personal data when you use our website or services:

  • Name and email address (newsletter sign-up, membership, contact forms)
  • Delivery address and payment details (shop purchases)
  • Enquiry content (made-to-order and contact forms)
  • Usage data collected via cookies (see Section 6)

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Respond to your enquiries
  • Send you newsletters and membership communications (where you have opted in)
  • Improve our website and services
  • Comply with our legal obligations

4. Legal Basis for Processing

We process your data on the basis of your consent (newsletter, membership), contractual necessity (orders), and our legitimate interests (improving our services and preventing fraud).

5. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers (payment processors, email delivery services) strictly to fulfil the purposes described above. All processors are bound by data processing agreements.

6. Cookies

Our website uses cookies to analyse traffic and improve your experience. You can accept or decline non-essential cookies via the banner shown on your first visit. Essential cookies required for the site to function cannot be disabled.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are retained for 7 years for accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.